The Floor Plan

Floor Plan is the table map and the busiest screen in table service. Staff who may view tables but not change them see the same screen labelled Tables, and for service-style roles on a phone it is the screen the app opens on.

Plans: Brasserie, Signature, Enterprise
Can it be switched off?: Yes — an owner or manager can turn it off under Setup → Features.

Two views of the same room

Map draws the tables where they physically are. Tables is the same information as a list. The map is faster for a host who knows the room; the list is faster on a phone and when you are filtering.

A second switch, Live seating versus Reservations view, decides what the tables are coloured by: what is happening now, or what is booked. The reservations view puts covers booked on each table and a Next: 7:30 pm · Patel line under it.

Reading a table

Colour / label	Means
Available / Empty	Nothing on it
Occupied	An open order
Reserved	Booked, not yet seated
Paid — free table?	Settled but still showing as in use
Kitchen late	Food has been out too long
Conflict	A booking and a seating disagree about this table
Out of service	Deliberately not usable
Blocked	Not available for seating

A table also shows how long the party has been sitting — 42m seated — which is the figure a host actually needs when quoting a wait.

Finding a table fast

Filter narrows to All · Available · Occupied · Reserved · Out of service.

Lookup searches by Table, guest, or phone, which is what you want when a guest walks in and you have their name but not their table. Search reservations does the same against the book.

Acting on a table

Tap a table and the details pane offers what that table’s state allows:

Action	When you use it
New order / Create Order / Seat & order	Start a party
Link existing order	Attach an order taken without a table
Open order	Jump to the order
Update	Add to the open check
Guest check	Print the bill
Pay	Go straight to payment
Clear Table	Finish the order and free the table
Assign guest · Mark arrived · Seat guest	Work a booking onto the table
Create Reservation	Book this table
Timeline	What is scheduled on this table today

Link existing order exists for a specific, common situation: someone rings a dine-in order up at the counter without selecting a table, and then the guests sit down. Rather than voiding and re-ringing it, open the table and link it. The picker lists exactly the candidates:

Open dine-in orders that were created without a table.

Clear Table asks first, because it does two things at once:

This will mark the current order as completed and free the table.

All checks lists every open check in the room, which is the view to use at the end of service when you are chasing what is still unpaid.

Moving and merging checks

Move check moves an open check from one table to another — the party changed tables, or you seated them in the wrong place. Pick the destination from the vacant tables, or pick an occupied one under Occupied tables (merge) and Merge to combine two checks into one. That is the two tables that pushed themselves together.

Move table session moves all checks on a table at once, where a table is carrying several.

Both need table sessions switched on:

Table sessions are required to move checks

Plans: Brasserie, Signature, Enterprise
Can it be switched off?: Yes — an owner or manager can turn it off under Setup → Features.
Needs first: POS and in-house orders, Rooms and floor plan. This stays off until all of them are in your plan and switched on.

The refusals are plain: No vacant tables available, No open order on this table, or Seat guests first where you are trying to act on a table nobody is at.

Assigning servers

Assign server picks a member of staff, then you tap the tables they are covering:

Tap a table to assign the selected server.

It needs the staff list, so a device that cannot see staff cannot do this:

Server assignment requires staff list

Section assignments are what make tip-outs and “who is looking after table 9” answerable later.

The waitlist

Waitlist handles walk-ins who are waiting rather than booked. Add walk-in takes a party name, size and phone. Notify tells them a table is coming, and Seat puts them on one. With nothing queued: No parties waiting.

This is the right place for a walk-in. Creating a reservation for someone standing in front of you clutters the book.

Rooms

Tables are grouped into rooms, and Manage rooms adds, renames and deletes them. A room has to be emptied first:

Delete room “Terrace”? Tables must be moved or removed first.

A new venue starts with none, and the screen tells you what to do about it:

Create your first room (e.g. Main Dining) to organize tables.

Previous room / Next room step through them, and All rooms shows everything at once.

Editing the layout

Edit Layout turns the map into an editor:

Drag tables to move. Use corner handles to resize and the blue handle to rotate. Pinch or drag empty space to pan and zoom.

Add table places one from a template — 2, 4 or 6 seats, Square, Round or Rectangle — and each table takes a Table name / number, Seats, and a Shape. You can also set an exact Size and Position in pixels under Advanced position when dragging is not precise enough.

Undo and Redo cover mistakes. Fit all, Zoom in / out and Reset zoom handle a room bigger than the screen. An Unsaved marker appears as soon as you change anything; Save Layout commits it and Discard changes throws it away.

A table can be marked In service or Out of service here, which is how you take a broken table out of rotation without deleting it and losing its history.

Editing the layout needs the manage-tables permission; viewing it does not. The same tables, QR codes and rooms are managed from the dashboard too — see Dining tables and QR codes.

Seats and courses

Where an item is rung up against a seat, the register’s seat control is tap to increase, long-press to decrease, and the course control cycles S starter, M main, D dessert. Those are what produce a coursed, seat-numbered kitchen ticket.

Plans: Brasserie, Signature, Enterprise
Can it be switched off?: Yes — an owner or manager can turn it off under Setup → Features.
Needs first: Table sessions and multi-check seating. This stays off until all of them are in your plan and switched on.

Reservations

Reservations and the waitlist on the device covers taking and managing a booking. Offline, the floor plan keeps showing what it last had:

Showing reservations saved on this device. They will refresh when the connection returns.