Devices

Team → Devices lists the hardware signed into your restaurant. The screen describes itself as POS and order-taker devices logged into this restaurant. Revoke access to force logout and block re-login until allowed again.

Plans: Signature, Enterprise
Can it be switched off?: Yes — an owner or manager can turn it off under Setup → Features.
Limit: Up to 200 (devices). Your own limit is set on your plan and may be lower.

Reading and changing the list also needs the manage-devices permission, which the owner and managers hold.

Devices appear by themselves

You do not add a device here. The empty state says what to do instead: No devices registered yet. Devices appear after a POS or order-taker login. NFC phones ready for Tap to Pay show a Tap to Pay badge.

So install the app on the tablet, sign in once, and it shows up on this screen for you to configure. Devices are listed most-recently-used first.

Purpose

The purpose is what the device is for, and one of these matters a great deal:

Purpose	Use
Counter till	A till with a cash drawer
Handheld	A phone or small tablet carried on the floor
Kitchen display	A screen showing incoming orders
Payment terminal	A dedicated card terminal
Back office	A device used away from service
Unassigned	Not configured yet

Only a Counter till can host a cash drawer shift. Unassigned is not a yes — a tablet you have not given a purpose to cannot open a drawer, which is the usual cause of a till that refuses to take cash on its first day. Set the purpose before the first shift.

There is one guard when you change it: moving a Counter till to something else while its drawer shift is still open is refused with Close the open cash drawer shift on this device before changing its purpose.

Mode

The mode is how the device relates to the others, and it only matters when you run more than one. The screen’s own guidance is the whole rule: Use Solo for independent counters. Use one Hub + Waiter only when waiters share a local master offline.

Modes are Standalone, Solo, Hub, Worker, Waiter and Unknown. Most restaurants want Solo on every counter and nothing else. Only reach for Hub and Waiter if your floor staff need to keep working while the internet is down, with one device acting as the local master — and there can be only one: a second one is refused with Another active Hub device already exists for this location.

Assigning a device to a person

A device can be assigned to the member of staff who normally uses it. The field’s hint is Leave empty if this device is shared — but for a counter till, assigning it is part of setting the till up properly. See One login per person, one role per login.

Status, and the three destructive actions

Three statuses: Active, Logged out, Blocked.

Action	What it does
Log out	Signs the device out. It can sign in again.
Revoke	Signs it out and blocks it from signing in again until you allow it.
Allow	Lifts a block.
Release binding	Clears a stuck sign-in on a device so staff can sign in again.

Each of the destructive ones asks you to confirm first. Releasing a binding is confirmed with Release the signed-in binding on “{name}”? Staff will need to sign in again on that device, and that is exactly what it is for: a tablet that insists somebody is signed in when they are not, usually after it was switched off mid-shift. The device becomes Active again and the next person signs in normally.

Revoke is the one to use for lost or stolen hardware, and for a tablet you have stopped using. Logging out is not enough on its own, because anyone holding the device can sign in again.

Tap to Pay

A phone whose hardware can take a contactless card shows a Tap to Pay badge in the list. That tells you which of your devices can take a payment without a separate terminal; the payment side of it is covered in Payments and accounts.